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 Communication SkillsGet free ground shipping on orders of $299.99 or more. (Continental U.S only)  Release - 2007 Communication is the foundation for everything we do in the workplace. It happens every day, all the time. This program identifies the seven communication breakdowns most likely to undermine organizational success, and gives tips on how to avoid them. Most employees never receive training in the development of their communication skills. Even more importantly, employees aren't provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The good news is that the most common communication potholes in the road can be easily spotted and avoided. Illustrated in this program are Seven Common Communication Breakdowns:
Program inlucdes: A 18 minute DVD or VHS, Leader's Guide, PowerPoint Presentation on disc and 10 Employee Handbooks (additional copies sold in packs of 10 for $29.50)
 Today's leaders must connect with their audiences in substantive ways that go far beyond the giving of information. Leaders must be able to motivate audiences to commitment, not merely to compliance. Terry Pearce explores and demonstrates ways in which a leader can elevate a speech into a more powerful and ultimately productive experience—for the speaker as well as for the listener. Program Highlights
 Even though everyone negotiates in daily life as well as in business, it is clear that resources are often left "on the table." Contracts and outcomes are not always in the best interests of the negotiator, and there is no real systematic assessment of the quality of the negotiating behavior. Professor Neale identifies systematic ways to increase the quality of negotiated agreements, including methods of preparation and use of rational assumption, bidding, and decision criteria. $99.99 [Add to Cart]
The Five Secrets of Communication: Business Edition - DVDProduced - 2009 This breakthrough-training package includes a 47-minute DVD that provides easy, step-by-step lessons illustrated by videos of President Obamas own speeches. Presented by renowned communication expert Richard Greene, the creator of the 5 Secrets, the package is enhanced by multimedia supporting materials and is designed to quickly advance the presentation and public speaking skills of all participants. Employees that have the consistent ability to inspire and unite, to convey a vision of accomplishment and stimulate action in pursuit of a goal, and to articulate the companys mission and future, are invaluable assets in moving your organization forward. Mr. Greene has coached world leaders, CEOs and CFOs of Fortune 500 companies to strengthen their skills in business and personal communication, message development, media training, speech writing. He has demonstrated remarkable results in helping clients overcome the fear of public speaking, a service he provided to Princess Diana in 1996. In this DVD he demonstrates how every employee can learn and improve their communication with co-workers, customers and clients, while at the same time strengthening their connection with and commitment to the organizations mission. Includes: DVD, CD Support Package Includes: Facilitators Guide, Participant Workbook, PowerPoint Presentation and Reminder Cards Length: 47 minutes Category: Communication Leader's guide and other materials:
No matter what its size, specialty, or scope, every organization has its own unique legends and lore that become part of the very fabric of its identity. These corporate stories have tremendous power to increase productivity, implement change, and motivate employees. When well-timed and skillfully told, one story can accomplish more than a thousand memos. Consultant Peg Neuhauser demonstrates how you can tell "hero," "survivor," "letting off steam," and "kick in the pants" stories that motivate others and build personal influence. $99.99 [Add to Cart]Call it persuading, negotiating or convincing. Ethical influence is the foundation of successful leadership, management, sales, and customer service. Robert Cialdini has spent his career systematically studying the psychology of influence. In this video, he reveals what lies at the heart of his findings: the six principles of influence that form the basis of effective, persuasive appeals. These principles—reciprocation, scarcity, authority, commitment, liking, and consensus—may seem like the jargon of social scientists, but Cialdini brings them to life. In this dynamic presentation, Dr. Cialdini provides clear step-by-step examples of behaviors that you can put to use daily to increase your influence. You will learn why you say yes to some offers, simply based on the way they are presented. And you'll learn how to defend against offers that you're really not interested in, no matter how effectively they're presented. $99.99 [Add to Cart] In business or otherwise, you probably do some form of negotiation every single day. But are you getting the most that you can out of it? This award-winning program follows talks between a baseball park and the team that might move there. As they negotiate, you’ll learn when to go after what you want, when to back down, and when to walk away entirely. Once you’ve got the skills to strategize and make offers, you can even sweeten the deal by improving upon agreements after you’ve reached a settlement. Includes - Free Study Guide Also available in Spanish
Giving feedback to your subordinates can improve their performance and make you look better as a leader and manager. Receiving feedback can enhance your career and make your job more rewarding. Yet, in most organizations, there is a two-way conspiracy of silence that subverts honest feedback and causes a downward spiral of maladaptive behaviors: procrastination, denial, brooding, jealousy, confusion, blame and self-sabotage. Strober and Jackman detail a road map for moving out of the fear and anger that lie beneath these behaviors, and into a mode that encourages open communication. They provide a four-step process for actively pursuing the feedback you need, and methods for giving feedback that allow you to feel comfortable and in control, whether the message is negative or positive. $99.99 [Add to Cart] Communication plays such a big part in our lives today. Yet sometimes we get busy and forget just how important communication is to our success, relationships and happiness.
Negotiations have two dimensions: the creation of value, and the claiming of that value. Negotiators often focus on the value-claiming side, destroying value-creation opportunities in the process. Professor Neale describes the disastrous outcomes that result when negotiators' antagonism and pride obscure their own best interests. She explains how to focus instead on three critical data points: your reservation price, your aspiration price, and your best alternatives to an agreement. You can get a great deal—or you can walk away. Either way, you win. $99.99 [Add to Cart] This video is divided into two parts: an explanation of six conflict resolution techniques, followed by an examination of how to apply those techniques. Put together, it becomes a complete lesson in communication breakthroughs. Among the topics covered are ways to change the way you speak so that you don’t come across as accusatory, how to anticipate statements to come to a greater understanding, and setting boundaries that define expectations. These techniques will help coworkers curtail aggression and deal with issues that have been bubbling under the surface. Formats: DVD Duration: 37 Minutes Includes - Free Study Guide Support Material Study Guide: This 38-page booklet includes exercises that allow attendees to review the six techniques covered in the video. Also explains how to apply those techniques to resolve conflicts. Leader's Guide: This 38-page guide is designed to assist facilitators In guiding a group through the program. This booklet includes discussion questions and exercises designed to demonstrate the six techniques.
 Trust is the currency of effective management, to be built by excellent communication skills. Forge a solid trust-relationship between employees and your managers, have them compare effective and non-effective management styles and show the methods and benefits of smooth communications. In this program, they will learn how to:
Added features and benefits of DVD training include:
 Release - 2009 Are your conference calls as productive as you'd like them to be? With the rise of travel costs and shrinking corporate budgets, the common face to face meeting is being quickly replaced by the conference call. Unfortunately, many people have not yet learned the skills it takes to make this type of meeting effective. Often participants don’t take a conference call as seriously as a regular meeting and can feel it's simply a waste of time and energy. Sadly, without proper preparation and clear direction, your conference call may end up being just that. The INVISIBLE Meeting demonstrates 6 practical steps for making your conference calls more effective. This entertaining training video uncovers the challenges and virtual rules that both participants and meeting organizers must understand. The INVISIBLE Meeting is sure to make all your conference calls more effective. LEARN HOW TO...
Purchase Package Includes
 Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someone. One of the biggest problems in business today is getting along with and communicating with others. And it's one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job. Scientific research shows that people communicate, think, and behave differently. But, when large numbers of people were analyzed research has shown that they generally fall into four categories called behavior or communication styles:
In Part One of this three-part video program you'll learn about these four behavior styles and what's included in them. Part Two teaches you how to identify these styles in others. Part Three talks about how to change your behavior to better communicate with others - what is called being FLEX-able - able to flex out of your style and into the other person's style. Do you remember the golden rule? "Do unto others as you would have them do unto you." The golden rule would be great if we were all the same style. But because people are different they want and need to be treated differently. This program teaches you to become FLEX-able and introduces you to The Platinum Rule - "Do unto others as THEY want to be done unto." Program Highlights:ul> Program includes: 22-minute DVD, Comprehensive Leader's Guide, and 10-pack of Participant Guides
 Poor communication costs money. And it's not just money that's wasted; it's energy, enthusiasm for the job and relationships as well. In this age of empowerment and shared accountability for the bottom line, everyone must take responsibility for communicating clearly. This video demonstrates four practical, effective techniques for improving communication in the workplace: making yourself clear, adding reinforcement, becoming an active listener, and finding hidden messages. The video also dramatically illustrates how expensive a careless communication error can be. The cumulative cost of these sometimes small, sometimes devastating errors can chisel away at a company's profitability. Using the skills demonstrated in this video, viewers will communicate more clearly and reduce unnecessary costs in time, morale and money. Program includes: A 19 minute DVD or VHS(available in English and Spanish), 32 page comprehensive training leader's guide with reproducible worksheets. DVD contains PDF version of leader's guide. (Guide and PowerPoint files available as a download.) DVD is subtitled.
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