Customer Service Employee Assessments
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20 Training Workshops for Customer Service (Vol. 2) Print
25 Reproducible Activities for Customer Service Excellence (Print Version)
Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.
25 Reproducible Activities for Customer Service Excellence - Download
Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities. There’s no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.
4 Volume Collection of Questionnaires
This special offer includes 4 fully reproducible Volumes of assessments. Volumes I and II of Sarah Cook’s Compendium of Questionnaires and Inventories, The Compendium of Learning and Development Quizzes, and 25 Reproducible Instruments for Team Building by Glenn Parker. A total of 163 questionnaires are included in this 4 volume special.
50 Activities for Achieving Excellent Customer Service - PDF Download
50 Activities for Achieving Excellent Customer Service
Compendium of Questionnaires and Inventories Volume 1 - Download
Frustrated when you can’t find the right assessments and inventories to use during training sessions? This manual is chock full of an assortment of assessments, checklists and surveys covering a variety of different topic areas.